Grand Ivy Casino is an online casino brand operated by White Hat Gaming Limited for a UK-based company called Caddell Limited N.V., which bears a UK license. White Hat Gaming Limited is registered in Malta and operates under a license issued in Malta. The Grand Ivy Casino was launched early in 2016. Today, it is known for its ability to effectively combine responsible gambling, game fairness, safety & security, and excellent customer support.
Customer support is available 24/7. The online casino has recruited a team of talented customer support agents who are willing to assist players round the clock. Grand Ivy is also known for its lucrative promotional offers and great bonuses.
Whenever you need help, you can click on the Live Chat button on the right of the casino website to instantly connect with a customer support agent. You can also easily reset forgotten passwords by visiting the Grand Ivy support page and clicking on the Reset Password option. You can also send an email to [email protected].
When you register a new player account at Grand Ivy Casino and make your first deposit, you will receive 25 free spins on NetEnt’s Starburst slot along with a match bonus. Load your account twice to receive some more free spins.
This is what you must do to get the Grand Ivy free spins bonus:
- Register a new player account.
- Verify your email address by clicking on the verification link in the casino’s welcome email.
- Login to your account and make your first deposit.
- Get 25 free spins on Starburst slot along with your match bonus.
Grand Ivy Casino offers a grand welcome bonus, which is spread over your first three deposits.
The story just begins with 25 free spins as Grand Ivy Casino’s welcome bonus package comprises the following:
- 100% up to $300 plus 25 free spins on Starburst slot on your first deposit
- 25% match bonus of up to $800 plus 50 free spins on Aloha Cluster Pays on your second deposit
- 50% match bonus of up to $400 plus 25 free spins on Gonzo’s Quest on your third deposit
You will get much more than a welcome bonus package at Grand Ivy Casino, which offers players plenty of opportunities to not only plump their bankrolls, but also win some luxurious non-cash prizes.
For example, you stand the chance of winning a Mercedes Benz at the online casino. You should earn an Ivy Ticket to enter the prize draw. You can get an Ivy Ticket in exchange for 1000 Ivy Points, and you can earn Ivy Points by wagering real money on the games.
The Smoking Blackjack Tournament is a lucrative blackjack promotion at Grand Ivy Casino. If you qualify by playing Live Blackjack on the 21st of any calendar month, you will be entered into a lucky draw to win your share of a prize pool of $2100.
If you are a high roller, you can participate in the $100,000 High Roller Tournament and win grand prizes every single week.
Grand Ivy Casino has created The Grand Ivy VIP Lounge to give its VIP players the most royal treatment possible. The program comprises four VIP packages, the highest of which is the Centurion, which features incredible rewards.
Some of the VIP benefits at Grand Ivy Casino are:
- Personal VIP email address
- Personal VIP account manager
- Exclusive cashback offers
- Withdrawals processed on same day
- Birthday bonuses
- Seasonal gifts
- Higher withdrawal limits
- Invitations to private VIP tournaments
- Customized offers
- Invitations to VIP events
Grand Ivy Casino operates on White Hat Gaming’s browser-based software platform that is capable of integrating gaming content from multiple vendors. Grand Ivy has partnered with Evolution Gaming to deliver a sophisticated live casino product. The online game library includes the best games from NetEnt, Blueprint Gaming, NextGen Gaming, and Microgaming.
Some of the most popular titles in the portfolio include Blazing Star, Mega Moolah Isis, Raging Rhino, Bonanza, Reel Rush, Extra Chilli, Immortal Romance, The Falcon Huntress, Secrets of Atlantis, Blood Suckers, Fruit Warp, Koi Princess, and White Rabbit.
Jackpot games are very popular among slots players because they promise large cash prizes. The total jackpot value at Grand Ivy Casino is $14,297,447.88. You can choose from games offering six and seven figure jackpots such as Mega Fortune, Top Cat, Mega Moolah, Hall of Gods, Cosmic Fortune, Major Millions, and Slots O Gold.
Software Providers at Grand Ivy Casino
Grand Ivy Casino operates on the White Hat Gaming software platform, which is based on HTML5 technology. Since the online casino games can adapt to any screen size, you can play them on any device under the sun without having to download any native mobile casino gaming app or software program. You just have to login to your account with your existing username and password. You can rest assured that Grand Ivy on mobile is just as good as Grand Ivy on desktops and laptops.
The online casino offers a large number of payment methods you can choose from. Some of the most popular of these methods are MasterCard, Visa, Sofort, Trustly, Dotpay, PaySafeCard, Neteller, Skrill, Bank Wire, Interac Online, and others.
Players cannot withdraw any money from their accounts until and unless they have satisfied the following conditions:
- Undergo verification checks
- Confirm payments
- Satisfy wagering requirements of any bonus claimed
As soon as you request withdrawal, your payout request will be kept pending for 1 – 2 days. The online casino will process the payout request immediately after the pending period, but players may have to wait up to three banking days to see the amount reflected in their accounts. The wait time varies from one withdrawal method to the other. Players can withdraw a minimum of $20 at a time. However, they need to have made at least one deposit and wagered it in full to qualify to request a payout.
The online casino checks each transaction thoroughly in compliance with international anti money laundering laws, which require it to report suspicious account activities.
If you win a jackpot worth $100,000 or more, you will receive your prize in ten monthly instalments. The online casino does not report big wins to tax authorities, but expects players to comply with the tax laws of their country of residence.
The parent company of Grand Ivy Casino, Caddell Limited N.V., operates under a license issued by the UK Gambling Commission. The license number is 000-038720–319481-009. This license is meant for the benefit of UK players. The operator of Grand Ivy Casino, White Hat Gaming Limited, has been licensed by the Malta Gaming Authority for the benefit of players from the rest of the world.
Since the online casino is licensed and well-regulated, you can expect it to maintain a 100% safe, fair, and transparent gambling environment. You can view the return to player (RTP) percentages of all the games on the casino website.
The online casino has implemented a responsible gambling policy, according to which it advises players to play within their bankroll limits. The online casino also offers a number of player protection tools such as setting limits, getting reality checks every hour, taking breaks, closing accounts, requesting self-exclusion, and checking one’s account history.
If you feel that you have become a problem gambler, you can approach professional organizations such as GamCare, Gamblers Anonymous International Service Office, and Gamblock to get the assistance you require. If you have children below the age of 18, the online casino encourages you to use Internet filtering software such as Cyber Sitter, Better Internet for Kids, and Net Nanny to prevent your minors from gaining access to online gambling sites.
If the online casino identifies players below the age of 18, it will immediately close their accounts and confiscate their winnings.
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Operates under gaming licenses issued in two jurisdictions
Reveals complete game portfolio only to registered users